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Shipping policy

At Spearmint Rhino Superstore, we strive to ensure your luxury items reach you safely and promptly.

Order Processing:

  • Please allow 5–10 business days for order processing. Some items are shipped directly from our store, while others are fulfilled through our warehouse.

  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Fees & Delivery:

  • Shipping costs are calculated at checkout based on your location and the items ordered.

  • Delivery times may vary depending on your shipping method and destination.

Incorrect or Incomplete Addresses:

  • If you notice an incorrect or incomplete shipping address, please inform us immediately at store@spearmintrhino.com.

  • A $7 re-shipping fee per package will apply for corrections. Customers are responsible for any additional shipping charges required to reship ordered products.

Lost or Undeliverable Packages:

  • In cases where an item cannot be re-shipped due to address issues, Spearmint Rhino Superstore reserves the right, at its sole discretion, to charge a 15% restocking fee.

International Shipping:

  • We currently ship to select international locations. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer.

Signature Required:

  • Certain high-value items may require a signature upon delivery to ensure safe receipt.

Questions or Concerns:

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